Birgit Olzem



Community person.


Experienced and accomplished WordPress evangelist with over 15 years of experience in online community management looking to leverage extensive crisis management, multi-culture varieties into a overarching position as connecter between company and community. 

Career Objective

To obtain the position as WordPress Community Manager where I can apply my education, 14+ years of WordPress experience, 20+ years of customer relationship services and 6+ years of responsibility in the WordPress ecosystem. 

Core Qualifications

  • WordPress Theme & Plugin development (intermediate)
  • E-Commerce experience
  • Experience with the most popular plugins & themes
  • HTML, CSS, PHP, Javascript (intermediate)
  • experience with local development environments, VVV, Git, SVN
  • Well-connected to the WordPress Community
  • Experienced in Social Media
  • Skilled in sales and business development
  • Sociable and empathic
  • Skilled at helping and training clients
  • Self-directed
  • Team-Player


August 2005 – today

avocational self-employed

Coach & Consultant

Self-employed Life-Coach with focus on Self-Confidence and Self-Improvement, since 2009 specialized on WordPress trainings and consulting

December 2016 – January 2018

Studienkreis GmbH, Gerolstein, Germany (part-time-job)

Head of a tutoring institute for pupils

Office management, organizing class schedule, meeting with the parents, aquiring new teacher. 

May 2016 – today

WP-TranslationsPro, Bordeaux, France

Freelancer as Translation Reviewer

Translation and reviewing for premium plugins and themes English to German. 

December 2015 – April 2017

Yoast B.V., Wijchen, Netherlands

Freelancer as Support Engineer

Part of the Customer support team for Yoast Premium products.

October 2015 – September 2016

mindcopter GmbH, Wiesbaum, Germany 

WordPress specialist & Head of Customer Support

Project lead for web development, Head of Customer Support, Social Media Manager.

January 2015 – July 2015

TIMBULIMEDIA GmbH & Co. KG, Wiesbaum, Germany (bankrupt)

Project Lead & Head of Customer Support

Project lead for agile mobile software development, Head of Customer Support, Social Media Manager.

February 2012 – October 2014

Inpsyde GmbH, Bergisch Gladbach, Germany

Project Lead & Head of Support

Project lead for EduPress, Head of Support at, Social Media Manager.

April 2002 – November 2009

WKV Direktvertriebsgesellschaft mbH, Wiesbaum, Germany

Callcenter agent & data processing

Assisting of outbound telephony and in the address detection, build the Webdesign department, project conception and customer service

November 1993 – December 2008

Gastronomiebetriebe Heike Schmitz, Gerolstein, Germany

cooperative member of the family in parents restaurant businesses with managerial responsibility

Building and maintenance of the three dining establishments in Gerolstein, Office management, marketing and service, staff training and controlling.


2011 – 2012

American University of NLP

Certified Live-Coach, Fast-Track Life Coaching Certification


March 2012 – today

Contributor to

  • Advanced User
  • Trainer (Workshops, Videotraining)
  • Code Wrangler (Advanced)
  • Translator / Polyglot
  • Locale manager for #de_DE
  • make/org Team Training
  • WordCamp Speaker
  • WordCamp Volunteer
  • WordPress Evangelist
  • WP Meetup Organizer
  • Co-Founder WP Women D / A / CH
  • Global Polyglots team mentor
  • Communication lead – #WPTranslationDay 3 orga team
  • Orga team member WCEU 2018 


  • DVD: WordPress Video Training, Rheinwerk Verlag (former Galileo Press)
  • Public speaking on several WordCamps
  • Scholarship winner, WP Shout & HeroPress