Experienced and accomplished WordPress evangelist with over 15 years of experience in online community management looking to leverage extensive crisis management, multi-culture varieties into a overarching position as connecter between company and community.
To obtain the position as WordPress Community Manager where I can apply my education, 14+ years of WordPress experience, 20+ years of customer relationship services and 6+ years of responsibility in the WordPress ecosystem.
- WordPress Theme & Plugin development (intermediate)
- E-Commerce experience
- Experience with the most popular plugins & themes
- experience with local development environments, VVV, Git, SVN
- Well-connected to the WordPress Community
- Experienced in Social Media
- Skilled in sales and business development
- Sociable and empathic
- Skilled at helping and training clients
August 2005 – today
Coach & Consultant
Self-employed Life-Coach with focus on Self-Confidence and Self-Improvement, since 2009 specialized on WordPress trainings and consulting
December 2016 – today
Studienkreis GmbH, Gerolstein, Germany (part-time-job)
Head of a tutoring institute for pupils
Office management, organizing class schedule, meeting with the parents, aquiring new teacher.
May 2016 – today
WP-TranslationsPro, Bordeaux, France
Freelancer as Translation Reviewer
Translation and reviewing for premium plugins and themes English to German.
December 2015 – April 2017
Yoast B.V., Wijchen, Netherlands
Freelancer as Support Engineer
Part of the Customer support team for Yoast Premium products.
October 2015 – September 2016
mindcopter GmbH, Wiesbaum, Germany
WordPress specialist & Head of Customer Support
Project lead for web development, Head of Customer Support, Social Media Manager.
January 2015 – July 2015
TIMBULIMEDIA GmbH & Co. KG, Wiesbaum, Germany (bankrupt)
Project Lead & Head of Customer Support
Project lead for agile mobile software development, Head of Customer Support, Social Media Manager.
February 2012 – October 2014
Inpsyde GmbH, Bergisch Gladbach, Germany
Project Lead & Head of Support
Project lead for EduPress, Head of Support at MarketPress.com, Social Media Manager.
April 2002 – November 2009
WKV Direktvertriebsgesellschaft mbH, Wiesbaum, Germany
Callcenter agent & data processing
Assisting of outbound telephony and in the address detection, build the Webdesign department, project conception and customer service
November 1993 – December 2008
Gastronomiebetriebe Heike Schmitz, Gerolstein, Germany
cooperative member of the family in parents restaurant businesses with managerial responsibility
Building and maintenance of the three dining establishments in Gerolstein, Office management, marketing and service, staff training and controlling.
2011 – 2012
American University of NLP
Certified Live-Coach, Fast-Track Life Coaching Certification
March 2012 – today
Contributor to WordPress.org
- Advanced User
- Trainer (Workshops, Videotraining)
- Code Wrangler (Advanced)
- Translator / Polyglot
- Locale manager for #de_DE
- make/org Team Training
- WordCamp Speaker
- WordCamp Volunteer
- WordPress Evangelist
- WP Meetup Organizer
- Co-Founder WP Women D / A / CH
- Global Polyglots team mentor
- Communication lead – #WPTranslationDay 3 orga team
- Orga team member WCEU 2018
- DVD: WordPress Video Training, Rheinwerk Verlag (former Galileo Press)
- Public speaking on several WordCamps
- Scholarship winner, WP Shout & HeroPress